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Getting your tickets
If you’re more interested in finding the best value Virgin Trains tickets than the exact date or time you travel, Best Fare Finder is for you.
Every day, 1000’s of our customers find the best value train tickets on virgintrains.com.
Our Best Fare Finder shows you the ticket prices that other users have found for different dates and times of the day. Prices may change up until you make your booking, but if you’re flexible about when you travel you can save money..
Simply select your route, tell us when you’re thinking of travelling and Best Fare Finder will show you the best value tickets our customers have found around these times.
Our Best Fare Finder tracks the final prices shown to Virgin Trains customers and builds a picture of the best-priced tickets for our most popular routes.
Prices are usually visible across 12 weeks or 3 months ahead.
This means no more searching to find out whether travelling on a different weekend would be cheaper.
Results are displayed in a calendar format, with date and time bands, so you can see at a glance how the price of your journey varies.
To make it even easier, the cheapest fares are automatically highlighted for you.
When you are browsing for tickets, we’ll show you when that route was last checked so you know how up-to-date the quote is.
Occasionally, you’ll see a message saying ‘no tickets’.
This could mean there are no trains running at that time (normally due to engineering works) or that we have no information for that route at that time. Please come back to the site and try again at a later date.
Once you’ve selected your ticket, Best Fare Finder will ask how many people are travelling and details of any railcards and confirm your tickets availability in real time.
If your tickets are available, simply proceed through to payment.
If for any reason the tickets are no longer available you’ll have the choice of either looking at other cheap fares available or visiting our main site to see the entire range of tickets for that route.
Prices shown are the lowest adult single fare, and exclude any promotional fares or Railcard discounts.
Once you’ve selected your ticket, you will be able to enter any applicable railcards or change the number of passengers before you proceed to payment.
Our Best Fare Finder will automatically check whether a return ticket would be cheaper before you buy.
Sometimes there are gaps in the tickets that Best Fare Finder knows about, this can be for one of two reasons: